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Terms & Conditions

These terms and conditions apply to the website of TerraMind Group Global Ltd of

128 City Road, London United Kingdom, EC1V 2NX (hereinafter "Company"). The Company operates the platform csr-facilitator.com and provides paid and free services on it in connection with the provision of selected services. In addition, the company offers Coaching services, Sustainability facilitating packages and training. Furthermore, the company sells products in the above-mentioned area. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site.

If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately.


These Terms and Conditions apply to the above-mentioned areas as well as to the other services which the company provides directly and indirectly to the Customer.


Conclusion of contract

  1. The conclusion of the contract is affected by the acceptance of the offer of the Company concerning the purchase of services, products, or licences by the Customer.

  2. The contract is also concluded when the Customer uses the services offered by the company or obtains or uses products of the company (licence).



  1. Unless otherwise quoted, all prices are in US Dollar. All prices are exclusive of any applicable value added tax (VAT).

  2. Prices are exclusive of any other applicable taxes.

  3. The company reserves the right to change prices at any time. The prices valid at the time of the conclusion of the contract on the website  www.csr.facilitator.com or according to the separate price list of the Company shall apply. The prices applicable to the Customer shall be those in force at the time of conclusion of the contract.



  1. The customer is obliged to pay the invoiced amount upon checkout and immediately. Unless he/she has already paid the amount during the order process via credit card or other payment systems.

  2. If the invoice is not paid within the aforementioned payment period, the customer will be warned. If the customer does not settle the invoice within the set reminder period, he/she will automatically be in default. From the time of default, the customer shall owe interest on arrears at the rate of 5%.

  3. Offsetting the invoiced amount against any claim the Customer may have against the Company is not permitted.

  4. The Company shall have the right to refuse the provision of services, the delivery of the product or the granting of the licence in the event of late payment.


Provision of Services

  1. Unless otherwise agreed, the Company shall fulfil its obligation by providing the agreed service. The service includes the services which are or were published online at the time of the conclusion of the contract.

  2. The majority of the Company's services are provided online. For all other services, the registered office of the Company shall be the place of performance, unless other provisions are made.





  1. The parties have the express right to engage auxiliary persons to perform their contractual duties. They shall ensure that the auxiliary personnel are engaged in compliance with all mandatory statutory provisions and any collective labour agreements.


Use of Services

  1. The Company grants the Customer the right to use the documents in the relevant Contract Boxes. These rights of use are non-exclusive, non-transferable, and limited to use by the Customer. The individual documents serve as templates and may only be used by the Customer as templates and for its own purposes. Any transfer to third parties and any other use, commercial or otherwise, is prohibited.

  2. If the documents are produced in a format which restricts the Customer's rights of use, this is the intention of the Company and reformatting is not permitted.

  3. The Content shall be available to the Customer for the agreed period of time. After expiry of this period the Customer shall no longer be entitled to the content of the contract boxes.


Obligations of the customer

  1. The customer is obliged to exercise the rights of use only to the extent granted. The customer is fully responsible for the safekeeping of his access data and passwords. The customer is responsible for the content of the recorded data and information.

  2. The Customer is obliged to immediately take all precautions necessary for the provision of the service by the Company. The Customer shall make the arrangements at the agreed place, at the agreed time and to the agreed extent. Depending on the circumstances, this may include the provision of appropriate information and documentation to the Company.

  3. By accepting these Terms and Conditions, the Customer also confirms that he/she has unlimited capacity to act and is of legal age. By registering, the customer expressly declares that all information provided is true, up-to-date and in compliance with the rights of third parties, morality, and the law.


Obligation to cooperate

  1. The Customer is obliged to make all arrangements necessary for the provision of the service by the Company immediately. The Customer shall make the arrangements at the agreed place, at the agreed time and to the agreed extent. Depending on the circumstances, this may include the provision of appropriate information and documentation to the Company.

  2. Furthermore, the Customer shall cooperate fully and promptly. He shall hand over to the Company all documents required in connection with the provision of the service without being asked to do so, in full and with the correct content. The Company assumes that the information and documents supplied are correct and complete and comply with the statutory obligations to cooperate and provide information. The Company shall only be responsible for checking the correctness and regularity of information, documents and figures provided by the Customer if this has been agreed in writing in advance.

  3. The Customer is fully responsible for the safekeeping of his access data and passwords. The Customer is responsible for the content of the data and information collected.

  4. The Company is entitled to monitor the conduct of the Customer in connection with the use of the Internet platform. In particular, the Company is entitled to check the legality of the content entered by the Customer on the online platform at any time.


Retention of title

Ownership of the products shall remain with the Company until the purchase price has been paid in full. Until then the customer may not dispose of the products, in particular; neither sell nor rent or pledge them.





  1. The Company shall endeavour to ensure good availability of www.csr-facilitator.com and shall take reasonable precautions to protect  www.csr.facilitator.com from interference by third parties.

  2. However, it cannot guarantee that the functioning of  www.csr.facilitator.com and the services offered will be uninterrupted or trouble-free, nor can it guarantee that the files are free of viruses. The company provides no guarantee for the factual and content-related correctness, completeness and reliability or quality of the published or transmitted information and documents. It can also give no guarantee for non-spamming, harmful software, spyware, hacking or phishing attacks etc. which impair the use of the service, damage the infrastructure (e.g., terminal equipment, PC) of the customer or otherwise harm the customer. The Company cannot guarantee the factual and content-related correctness, completeness and reliability or quality of the information and processes provided, published, or transmitted or the work result of the Services. Any problem or defect must be reported to the Company immediately.

  3. The Company warrants that the Product is free from defects in materials and workmanship.

  4. Any defect shall be reported to the Company immediately. The Company shall decide whether to repair or replace the defective product. Only if replacement or repair is not possible is the customer entitled to a reduction or refund of the purchase price. The claim for reimbursement of costs in the case of third-party repairs is excluded. During the time of repair, the customer has no claim to a replacement product. The warranty starts anew for the repaired element, for the remaining elements of the product the original warranty period continues.


Limitation of Liability

  1. To the maximum extent permitted by law, TerraMind Group Global Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.

  2. Nothing in these terms and conditions excludes or restricts TerraMind Group Global Ltd ’ liability for death or personal injury resulting from any negligence or fraud on the part of TerraMind Group Global Ltd . Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.


Intellectual Property Rights

  1. The Company is entitled to all rights to the products, services and any trademarks or is entitled to use them by the owner.

  2. Neither these Terms and Conditions nor any individual agreements pertaining thereto shall transfer any intellectual property rights unless this is explicitly stated.

  3. In addition, any further use, publication and making available of information, images, texts, or anything else which the Customer receives in connection with these provisions is prohibited, unless it is explicitly approved by the Company.

  4. If the Customer uses contents, texts, or pictorial material in connection with the Company in which third parties have a property right, the Customer shall ensure that no property rights of third parties are infringed.



  1. For the purposes of applicable data protection legislation, TerraMind Group Global Ltd will process any personal data you have provided to us in accordance with our Privacy Policy


available on the TerraMind Group Global Ltd website or on request from TerraMind Group Global Ltd

  1. You agree that, if you have provided TerraMind Group Global Ltd  with personal data relating to a third party (1) you have in place all necessary appropriate consents and notices to enable lawful transfer such personal data to TerraMind Group Global Ltd   and (2) that you have brought to the attention of any such third party the Privacy Policy available on the TerraMind Group Global Ltd ’ website or otherwise provided a copy of it to the third party. You agree to indemnify TerraMind Group Global Ltd  in relation to all and any liabilities, penalties, fines, awards, or costs arising from your non-compliance with these requirements.



  1. TerraMind Group Global Ltd  makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.

  2. No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.


Availability of the Web Site

  1. The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality.

  2. TerraMind Group Global Ltd  accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.


Force majeure

If the timely performance by the Company, its suppliers or third parties called in is made impossible as a result of force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, thunderstorms, storms, wars, riots, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or reactor damage, the Company shall be released from the performance of the obligations concerned for the duration of the force majeure and for a reasonable start-up period after its end. If the force majeure lasts longer than 30 days, the Company may withdraw from the contract. The Company shall reimburse the Customer in full for any payment already made.



  1. These terms and conditions may be amended by the Company at any time.

  2. The new version shall come into force by publication on the Company's website.

  3. In principle, the version of the Terms and Conditions in force at the time of the conclusion of the contract shall apply to the customer. Unless the Customer has agreed to a newer version of the Terms and Conditions.


No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy

contained herein, this shall not be construed as a waiver of that right or remedy.







Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.



All notices / communications shall be given to us by email to info @ terramindgrop.com Such notice will be deemed received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.


Law and Jurisdiction

These terms and conditions and the relationship between you and TerraMind Group Global Ltd  shall be governed by and construed in accordance with the Law of England and Wales and TerraMind Group Global Ltd  and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Política de Privacidad: fundamentos

Dicho esto, una Política de Privacidad es una declaración que divulga una parte o la totalidad de las prácticas de recopilación, uso, divulgación, procesos y gestión de datos de los usuarios y clientes de un sitio web. También suele incluir una declaración sobre el compromiso del sitio web de proteger la privacidad de sus visitantes o clientes, y una explicación sobre los diferentes mecanismos que el sitio web aplica para proteger la privacidad.

Las distintas jurisdicciones tienen diferentes obligaciones legales sobre lo que debe incluirse en una Política de Privacidad. Tú eres responsable de asegurarte de que cumples con la legislación pertinente a tus actividades y ubicación.

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